a) Expert knowledge on Nortel IPT voice infrastructure Networking and interrelated components
b) Knowledge and experience on voice mail, blackberry, aspect and Avaya contact center systems infrastructure setup
c) Design and architecting skills – Efficient designing and planning of new technologies and driving the implementation.
d) Expertise in Nortel systems and associated voice mail services
e) Good Knowledge of Nortel.
Skills Required:
- Excellent Communication Skills
- 6+ years’ experience in handling Nortel-CS1000,61C ,11C Communication Infrastructure including knowledge on Cabling and Punching.
- 6+ years of total Network Voice experience required.
- Previous onsite experience preferred
- Understanding of the following product categories: SIP Proxy Server, Session, Border Controller
- Protocol experience including H. 323, MEGACO, MGCP, SIP
- Hands-on experience in troubleshooting and implementing PBX features, Call Center Feature.